Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a casino site we cover? This page explains how to reach the arizonalottely.com team and what kind of enquiries we can actually help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible — the casino name, the page you were reading, or a screenshot if relevant — so we can look into it properly.
What we can help with
We're a comparison and review site, not a casino operator, so there are limits to what we can do. Here's a rough guide to where we can genuinely help versus where you'll need to go elsewhere:
- Review accuracy — if you think a bonus figure, rating or piece of information on this site is out of date or wrong, tell us and we'll check it.
- General questions — how online casino bonuses work, what to look for in a licensed site, or how our ratings are put together.
- Site feedback — broken links, unclear pages, or suggestions for what you'd like to see us cover.
- Press and partnership enquiries — media requests or questions about working with arizonalottely.com.
What we can't do is access, manage or refund anything on a casino account. Deposits, withdrawals, bonus disputes, account verification and closed accounts all have to go through the casino's own customer support team — that's the operator you signed up with, not us. Most licensed casinos offer live chat, email support and sometimes a phone line; check the support section of the specific site for those details.
Questions about a specific casino on our list
We cover a number of sites in our rankings, including Raging Bull, Uptown Aces, Slots of Vegas, Ignition, Card Crush, BetUS, Zumba Cards, Ducky Luck, Slots and Casino and Bets.FM. If your question relates to an account issue, a pending withdrawal, or bonus terms you've already opted into, the casino's own support desk will be able to act on it far faster than we can. We're happy to hear about your experience afterwards, though — it helps us keep our reviews current and useful for other readers.
Before you get in touch about a bonus or offer
A lot of the messages we get are about welcome bonuses and wagering requirements. Before writing in, it's worth checking the casino's own terms and conditions page for the offer in question, since figures like maximum withdrawal caps, game restrictions and expiry dates vary between sites and can change. If, after reading those, something still seems unclear or inconsistent with what we've published, that's exactly the kind of thing we want to know about.
Responsible gambling and support services
If you or someone you know is struggling with gambling, please don't wait to reach out to us — go straight to a dedicated support service, since they're set up to help immediately and confidentially. Our Responsible Gambling page has more detail on setting deposit and time limits, self-exclusion programmes, and where to find national support organisations. We can point you toward that information, but we're not a substitute for professional or crisis support.
Other pages that might answer your question first
Before emailing, it's worth checking whether your question is already answered elsewhere on the site. Our About Us page explains who we are and how we approach reviewing casinos, our Terms and Conditions page covers how this site itself operates, and if you're located outside the standard US-licensed market, our page on Non GamStop casinos may be more relevant to what you're looking for.
What happens after you contact us
Once we receive a message, we log it and route it to the right person — editorial queries go to whoever maintains that review, general feedback goes to the site team. We don't sell or share contact details, and reaching out doesn't sign you up to any marketing list. If your enquiry needs more information from you, we'll ask before closing it out.